Ruth Champion-Operations Manager, The Natural History Museum, London writes: Just to let you know the jungle nymph arrived today in perfect condition. Many thanks. We have developed a temporary exhibition that will be going on tour...with individual mounted specimens, plus two giant robotic insect models, a locust and jungle nymph-Heteropteryx Dilatata. So we intend putting the specimen next to its robotic model. I was very interested and pleased to read that the bugs you source and sell are not diminishing the natural environment and in fact also improving conditions for the local villagers. William in New Jersey writes: I just had to tell you Robert, that I am having one of those bad days in real estate, and was rushing past the Montage, hanging up on my wall, when I stopped in my tracks, because a ray of light was hitting it, and was absolutely overcome by the beauty and color of the whole composition. It simply stopped me in my tracks, and all my negative energy faded away, even if just briefly. This creation of yours is a masterpiece in my eyes, and gives me daily pleasure...it was worth all the wait, every cent, and I am thrilled with it. Your "packing" was so amazing, that this piece could have traveled the world and not broken. Your surprise gift wrapping was ever so kind of you, and indeed just heightened the excitement as I unwrapped this gift to myself. Just know....all your hard work, time, and creativity...your effort..went to someone who loves it.....Every day....even a bad day... is made better because of what you created for me!! Always my thanks and gratitude. Vincent in Chicago writes: Got the first set of my six bugs and they are AWESOME!!! Thanks Robert! My kid is so excited that he can't sleep! All six specimens arrived safely. I think I actually gasped when I opened the Titanacris and the Tagesoidea...all of the 14 specimens I've ordered over the past year and a half have been fantastic. Plus, your consistency in packaging, delivery, and service are outstanding. Dan in Richmond writes: Rating: Excellent. The best online merchant I have ever had the pleasure doing business with in the past 6 years, simply stunning. Rebeccah in Charleston, SC writes: Rating: Excellent.The customer service in always impeccable at BugInABox.com. They stay in touch, let you know how the order is progressing and offer solutions if there is a problem. I have ordered many items from them in the past and will continue. I am never disappointed. William in New Jersey writes: Robert! All three packages arrived today, and all I can say is ......breathtaking..... the colors, the frames, the workmanship, the craft of the insect preparation...... Renoir could not have done it better:-) I thank you SO much.... I think before I see the Montage I better take some heart medication for I could pass out:-) I just received the "orange butterfly" today, and it looks terrific!! I can't thank you enough.....not only does it have stunning color, and two antennas, but I am privileged enough to have it's tongue sticking out at me. I am thrilled!! Thanks a million, I love it:-) Monica in Wilton, Connecticut writes: Rating: Excellent. The owner went out of his way to make sure that my order was received in time, even calling me at home to confirm. A very satisfying experience. Mellisa in Connecticut writes: Your reply made me smile. What great service. I now, of course, will take the gift wrapping and I don't even think it is expensive anymore! I will certainly shop at buginabox.com again. P.S. - I could have bought this at a shop around the corner but convenience is everything these days. Thanks for the ease and service. Ambreen Brown in Stamford writes: Robert Hand provides excellent customer service and I highly recommend your site to everyone who sees my bugs!! Steve in Salt Lake City writes: Rating: Excellent. I have been reluctant to use my computer for purchasing items because there isn't much personalized service with this form of buying. However, BuginaBox.com has taken a step further than I anticipated. taking of my order on time and with personalized service. My first order was mailed and destroyed by the shipper, but they shipped new items without any hassle or delay and I received the new order to meet my deadline. Their customer service was super. Bravo, to BugInABox.com John in Tulsa writes: Rating: Excellent. Probably THE best internet purchase experience I've ever had! Very helpful in matching up availability with my needs, besides being very patient. Went out of their way to make sure items and delivery was handled exceptionally well. We plan on buying from them again. Vincent in Chicago writes: The Goliathus just arrived. Stunning doesn't come close to describing the real thing. Thanks for a great specimen. My third order will be placed shortly. John in Dobson NC writes: I think this will be the best present ever! My girl friend loves butterflies and this is simply a perfect gift for her. The butterfly is so beautiful! Thanks for everything BugInABox.com! You may be hearing from me again! John in St. Paul MN writes: The framing, placement, and quality of the butterfly were excellent, much better than anything I would have ever expected from an online store. It was also shipped very well in order to make sure that nothing was damaged. I'm sure my loved one will be very happy with it. Priscilla in Pittsburgh writes: Rating: Excellent. They are a pleasure to deal with. I receive a confirmation of my order promptly and I am always kept informed of delivery dates. Gerald in Holtwood, PA writes: Rating: Excellent. Thank you for the Goliathus Cacicus beetle. It was all I expected and much more! What a wonderful beetle God has created, and you have wonderfully mounted for our enjoyment! Thank you very much. Elaine in Brookfield CT writes: Rating: Excellent. The butterfly was a gift for my sister. She saw one she liked at Discovery, but I thought you had a much greater selection, and your prices were better. When she received it, she couldn't believe how beautiful it was! Richard in Miami writes: Rating: Excellent. Customer service was quick, friendly, and very professional. Not only is the product delivered all that was promised; the entire experience was exceptional. Being able to purchase such amazing things online is truly exciting! Joe in North Carolina writes: Rating: Excellent. I just received an Atlas Beetle and a Leaf Mimic. Both specimens were lovely and exceeded my expectations! Customer service was also very quick, helpful, and reliable. I plan on shopping with BugInABox.com in the future and would recommend it to my friends. Bill in Florida writes: Rating: Excellent. Great service. Well ahead of my expectations. Not only did they satisfy my order in 1-2 days, they added an additional item at no cost and kept me informed via e-mail. It was a distinct pleasure doing business with BugInABox.com! Wendy in Pennsylvania writes: The butterfly was delivered this morning. What fun it was to carefully unwrap such a beautifully packaged butterfly. It arrived in very good condition, I can't wait to order more!!! John in Austin writes: We received the Attacus Atlas last week. At first we were worried because FedEx really did a number on the box. (Smashed in significantly in several places, slightly torn open in one place)...But, alas, we opened it and all is well. That is an exceptional specimen, mounted beautifully. We couldn't be happier with it. Thank you again for helping us obtain a specimen that we'd be happy with. We very much appreciate it! |